Lifetime Warranty Request Form
Chew Proof Technologies was the very first company in the industry to offer a Lifetime Leash Guarantee. Not only were we the first, but we offer the BEST dog chew proof dog leash guarantee in the business. IF your dog chews completely through your Tuff Leash or collar, we will replace it for just $20 bucks. International warranty replacement is $25 bucks.
The Fine Print:
Using your dog leash as a "tether" will VOID the warranty. Normal "wear & tear" such as faded or frayed leashes and collars do not qualify for warranty replacement. We have improved our warranty process and you no longer need to return the product back to us as this saves you time, packaging and money. Unfortunately, we do not offer refunds because we have such a PAWesome chew proof warranty.
All you need to do is the following TWO simple steps below to initiate your Tuff Leash warranty:
Click HERE to initiate your Tuff Leash Warranty claim. You will need to complete the following:
- Your name, email address, etc.
- Tuff Leash Product (Leash, collar, etc.)
- Size (Length of leash, collar size, etc.)
- Color (What color is your current Tuff Leash item)
- Product Photos (Please upload 1-2 photos of your damaged Tuff Leash)
After we have received your Tuff Leash Warranty Request Form we will verify your purchase along with the photos that you uploaded. If approved, we will then issue a ticket number and begin the warranty process. You can submit payment for your warranty claim HERE (USA only).
Original Tuff Leashes with locking carabiners will NOT receive a new carabiner. Please use your original carabiner with your new replacement leash.